The terms of working with us

01 Who we are

Cleverbench (“Cleverbench”, “we”, “us”) is a software development studio based in East Legon, Accra, Ghana, operating the website thecleverbench.com. We design and build web and mobile products for clients on a flat monthly subscription. By subscribing to a plan or otherwise using our services, you (“you”, the “client”) agree to these Terms of Service.

02 What the subscription includes

A Cleverbench subscription gives you access to a private request board where you can submit design and development work. We work through your active requests one or two at a time, in tight revision loops, until each is right. Specifics depend on the plan you choose:

• The number of requests you can have active at once is set by your plan, not the total you may submit — the queue is unlimited.
• Turnaround is an honest average, not a contractual deadline. Larger requests are broken into smaller pieces and shipped in sequence.
• Work is carried out by senior engineers and designers. We don’t hand your account to juniors or subcontract it without telling you.

A subscription is a service to produce work, not a guarantee of a specific outcome, feature volume, or completion date for any particular project.

03 Billing and renewal

Subscriptions are billed in advance on a recurring monthly basis through our third-party payment processor. Your billing cycle starts on the day your subscription begins and renews automatically on the same date each month until you pause or cancel.

• Prices are shown on our website and quoted in US dollars unless stated otherwise. Applicable taxes may be added at checkout.
• We may change our pricing, but any change applies to your future billing cycles only, and we’ll give you reasonable notice before it takes effect.
• Failed or reversed payments may lead us to pause work on your board until billing is resolved.

04 Pausing and cancelling

There’s no lock-in. You can manage your subscription at any time:

• Pause when your queue is empty or you need a break — pausing stops the billing clock and banks any unused days for when you return.
• Cancel whenever you like. Your subscription stays active until the end of the cycle you’ve already paid for, and isn’t renewed after that.

Cancelling stops future billing; it does not, by itself, entitle you to a refund of the current cycle. See our Refund Policy for how refunds are handled.

05 Ownership of the work

You own what we build for you. Once a deliverable is paid for and handed over, all intellectual property rights in the final, custom work product transfer to you. The exceptions are the ordinary ones:

• Third-party and open-source components keep their own licences, which carry over to you with the work.
• We retain ownership of our own pre-existing tools, internal libraries, and general know-how, and grant you a perpetual licence to use them as embedded in your deliverables.
• Unless you ask us not to, we may show finished work in our portfolio and describe our role at a high level.

06 Your responsibilities

To do our best work we rely on you to:

• Give us timely, accurate briefs, feedback, and any access (accounts, assets, credentials) a request needs.
• Hold the rights to any material — content, brand assets, code, data — you send us to work with.
• Use the service lawfully, and not for anything that infringes others’ rights, breaks the law, or asks us to build something harmful.

Delays in feedback or access naturally move timelines; that’s on the queue, not on us.

07 Confidentiality

Anything you share with us that isn’t public — plans, code, data, ideas — we treat as confidential and use only to deliver your work. We’ll ask the same of you for anything we share that isn’t public. This survives the end of your subscription.

08 Warranties and liability

We provide the service with reasonable skill and care. Beyond that, the service is provided “as is” without further warranties of any kind, to the fullest extent the law allows. We don’t warrant that deliverables will be uninterrupted or error-free in every environment.

To the maximum extent permitted by law, Cleverbench is not liable for indirect, incidental, or consequential losses, and our total liability arising out of or relating to the service is limited to the amount you paid us in the three months before the claim arose.

09 Suspension and termination by us

We may pause or end a subscription if payments fail, if these terms are breached, or if a request would have us do something unlawful, unsafe, or outside what we offer. Where it’s reasonable to, we’ll tell you first and give you a chance to put it right.

10 Changes to these terms

We may update these terms as the studio evolves. When we make a material change we’ll revise the date at the top of this page and, where appropriate, let active clients know. Continuing to use the service after a change means you accept the updated terms.

11 Governing law

These terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have jurisdiction over any dispute — without prejudice to any mandatory consumer-protection rights you have where you live.

12 Contact

Questions about these terms? Email [email protected] or call +233 59 202 4394. We’re in East Legon, Greater Accra, Ghana.